Nuance Communications is already well known for its tech industry innovations. It's been at the forefront of speech recognition software and has also made substantial inroads into the automotive industry. In fact, you'll find its Dragon Drive software in more than a few cars out there on the roads. But the company also works in a stack of other business sectors including healthcare, telecommunications, financial services and even retail. Now, though, the company is working with Affectiva, an MIT Media Lab spin-off and a leading provider of AI software that detects complex and nuanced human emotions and cognitive states from face and voice.