Recent, well-publicized shortages of medicines ranging from the EpiPen to flu vaccines underscore the challenges related to managing an inventory of prescription drugs. At OptumRx we know that getting the right medication to the right member at the right time is essential to improved outcomes and a lower total cost of care. That's why we are using artificial intelligence (AI) and machine learning (ML) to efficiently manage the way we acquire, store and dispense the millions of home delivery and specialty drug prescriptions we process annually. As the technology has matured in recent years, OptumRx increasingly uses AI/ML to improve existing inventory management tools. The job of managing a complex supply chain and partnering with multiple drug manufacturers and wholesalers requires state-of-the-art technology to maintain our supply of medications.