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Dubai offers lessons for using artificial intelligence in local government

Local governments are excellent laboratories for experiments for delivering public services to citizens. Few cities have taken to this role of experimenting with artificial intelligence in service delivery more so than Dubai, one of the seven emirates that make up the United Arab Emirates and the second wealthiest after Abu Dhabi. The UAE has invested heavily in technology for improved government service delivery, and recently created the position of Minister of AI. While the government is supporting AI-based technology pilots and implementation throughout the UAE, Dubai is proving to be particularly adept at identifying opportunities to experiment and implement these artificial intelligence technologies. As part of its rapid economic development, Dubai has created an environment to attract start-up companies and investment capital across a wide range of technological development.