Use EC2Rescue to Troubleshoot EC2 Windows Issues
EC2Rescue for EC2 Windows is a convenient, straightforward, GUI-based troubleshooting tool that can be run on your Amazon EC2 Windows Server instances to troubleshoot operating system-level issues and collect advanced logs and configuration files for further analysis. EC2Rescue simplifies and expedites the troubleshooting of EC2 Windows instances.
Note: You can also use an Amazon EC2 Systems Manager (SSM) Agent automation document. For more information, see How to Execute the AWSSupport-ExecuteEC2Rescue Document.
The following are a few common issues that are addressed by EC2Rescue:
- Instance connectivity issues due to:
- Firewall configuration
- RDP service configuration
- Network interface configuration
- Operating system (OS) boot issues due to:
- Blue screen or stop error
- Boot loop
- Corrupted registry
- Any issues that might require advanced log analysis and troubleshooting
Note: To determine the state of your EC2 Windows instance, you can take a screenshot. For more information, see How to Take a Screenshot of an Unreachable Instance.
System Requirements
EC2Rescue requires an EC2 Windows instance that meets the following specifications:
- Windows Server 2008 R2 or later
- NET Framework 3.5 SP1 or later installed
- Is accessible from a Remote Desktop Protocol (RDP) connection
Note: EC2Rescue can only be run on Windows Server 2008 R2 or later, but it can also analyze the offline volumes of Windows Server 2008 or later
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