Resolve Issues with Redshift Queries Exceeding WLM Timeouts
A query hopped to another queue
If a read query reaches the timeout limit for its current WLM queue or there is a query monitoring rule that specifies a hop action, the query is pushed to the next WLM queue for execution. You can confirm whether or not the query was hopped by using STV_WLM_QUERY_STATE while the query is running and by using STL_WLM_QUERY after the query has finished execution. To prevent queries from hopping to another queue, you can configure
A networking or firewall issue
If an Amazon Redshift server has a problem communicating with your client, the server can get stuck in the "return to client" state discussed above. Check for conflicts with any networking components that can block traffic to your server, including inbound on-premises firewall settings, outbound security group rules, or outbound network ACL rules. For more information, see
An issue with the cluster
Issues on the cluster itself, such as hardware issues, might cause the query to hang, though these are rare. Check the status of the cluster in the Amazon Redshift console for the hardware-failure state. If your cluster is in this state, and it is a single-node cluster,
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