Today, Cathay Pacific no longer faces any challenges with the performance of its online services. “Since we moved to AWS, customers have seen an improvement in the performance of our website applications,” says Fong. “We haven’t seen any downtime and the refactored web applications have been 100 percent reliable. Not only does this helps the airline drive online revenues but it also protects the reputation of our brand.”

Development times have also improved significantly now that the website applications are running on AWS. “Software development is now 67 percent faster using AWS and DevOps,” says Fong. “When new software is ready for release, it is moved to the AWS environment where DevOps automates deployment and Red Hat OpenShift enables environment scaling.”

The move to AWS ensures scalability, reliability, cost effectiveness and speed to market. Fong and his colleagues scale the infrastructure behind its website applications on-demand – and therefore the IT team avoids the need to overprovision. “Because we can dynamically scale our IT infrastructure with AWS, we’ve made resource savings of 50 percent,” says Fong. “The speed of development and provisioning enables us to focus on software innovation, which, in turn, has increased work satisfaction among IT employees because they can focus on what they love doing.”