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Superior Group Case Study

By moving its key SAP systems to AWS, Superior Group gained significant performance improvements. Specifically, CPU utilization has been reduced from 56 percent to 14 percent, and database request times have been cut from 478 milliseconds to 94 milliseconds. “Our SAP dialog processes are three times faster on AWS,” says Marrazzo. “In addition to faster database request times, that gives our customers the ability to run their payroll processes much faster than before. As a result, they can run their businesses more efficiently and we can run our own reports more efficiently as well.”

It is also easier for Superior Group to scale its SAP environment to keep pace with growth. “We can put additional SAP systems on AWS without worrying about capacity constraints, and we can grow elastically—as large as we want to be. We’re in a cycle of adding new business right now, and we have recently expanded to India and Europe. We could not have done that without the scalability and elasticity we get on the AWS Cloud.”

Additionally, the company has improved its disaster recovery processes and increased backup retention times to six months. “We can do failovers in minutes instead of days because of the capabilities we get on AWS,” says Marrazzo. “Our disaster recovery process is much more efficient now.” The organization is also confident that its customers’ data is protected. “We can’t afford to have a security breach. We have confidence in our data protection because of the security capabilities in AWS.”

Finally, by working with Monocle Systems, Superior Group can ensure the reliability of its SAP environment. Marrazzo says, “We can focus on serving our customers—and not on system maintenance—because of the support we receive from Monocle Systems combined with the reliability of AWS.”

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