With its email software running on the AWS Cloud, Mithi Software stays focused on innovation, not resolving hardware issues. “Every customer gets the same reliable level of high performance” says Uttam. “With AWS, we are spending 80 percent of our time on software development instead of allocating that same amount of time resolving hardware problems.” The pace of innovation has also noticeably improved. Thanks to the flexibility of the AWS Cloud, developers can spin up environments on demand to build and test code for new services. “With on-premises hardware, it could take up to 10 days to have a concept for a new service ready for my review,” says Uttam. “But by using AWS, a concept can be ready for me in a single day—that’s a 90 percent reduction.”

Mithi Software no longer has to work with customers on provisioning, managing, and scaling the on-premises infrastructure supporting the email services. “Data growth isn’t a problem for customers anymore,” says Uttam. “The data for our services is expanding by around three gigabytes per second. We have already accumulated more than 100 terabytes. The amount of data and the rate of growth aren’t a big concern, because we simply scale our AWS Cloud instead of adding capacity at each customer data center.”

One of Mithi Software’s customers is Mahindra and Mahindra Limited (M&M), a multinational automobile manufacturer in India that runs multiple applications on AWS after the adoption of Mithi SkyConnect. “We were greatly reassured by the fact that Mithi SkyConnect runs on AWS,” says Vijay Mahajan, vice president of IT at M&M. “AWS is one of the most reliable platforms available, and it enabled Mithi to meet all the service-level agreements they have with us.”

The success of Mithi SkyConnect, running on AWS, has led Mithi Software to release newer AWS-based SaaS solutions. These include Vaultastic, ClrStream, and Ideolve. “We are using the AWS Cloud as a foundation to develop our solution portfolio,” says Uttam. “In addition, we are using the AWS Cloud to build an international presence because the multiple AWS Regions around the world ensure that we can give customers the same high level of performance across different locations.”