Zendesk integration with Amazon Connect
When customers need help, Zendesk Support enables your organization to track and prioritize support tickets in real-time, in a very easy to use solution. Using Zendesk in concert with Amazon Connect, you are not only able to generate new tickets, and link directly to customer profiles, but also enable support agents to efficiently retrieve existing tickets and resolve them. The combination of Zendesk Support and Amazon Connect assists you in serving your customers faster and more effectively than ever before.
This solution is supported by optional consulting offers crafted AWS Partner Network (APN) Partners that have validated Amazon Connect capabilities.
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