安裝Adobe 全線產品時出現提示錯誤終極解決方案
阿新 • • 發佈：2019-01-31
解決一：官方版
1. Restart your computer in a minimized state before running the installer.（重啟系統）
For instructions, see the following documents:
Start Windows in Diagnostic mode (Windows XP) (kb404860)
Restart Windows in a modified mode (Windows 7 and Windows Vista) (kb404913)
Start the system in Safe Boot mode (Mac OS X) (kb404936)
2. Repair the Microsoft Windows Installer (Windows)（修復系統漏洞）
Repair the Windows Installer.Windows XP/Vista
Download and install the newest Microsoft Windows Installer Redistributable pack.
Windows 7
Choose Start > All Programs > Accessories.
Right-click Command Prompt and choose Run As Administrator.
In the Command Prompt window, type sfc /SCANNOW and press Enter.
When the system scan completes, type msiexec /unreg in the Command Prompt window, and press Enter.
Type msiexec /regserver into the Command Prompt window, and press Enter.
Proceed with the Creative Suite 5 or CS5.5 product installation.
3. Preinstall Adobe AIR and the AdobeHelp Payload（解除安裝之前的AIR和Payload）
Uninstall any copies of AIR.
Windows XP
Choose Start > Control Panel.
Double-click Add Or Remove Programs.
Select Adobe AIR and click Uninstall.
Windows Vista
Choose Start > Control Panel.
Double-click Programs And Features.
Select Adobe AIR and click Uninstall.
Mac OS X
Drag the AIR application to the Trash.
Navigate to the AdobeHelp payload folder. For example:Windows: D:\Adobe Master Collection CS5\Adobe CS5\payloads\AdobeHelpMac OS: /Volumes/Adobe Master Collection/Adobe CS5/payloads/AdobeHelp
Double-click the AIR installer:Windows: "AIRInstallerRunner.exe" Mac OS: "Adobe AIR Installer.app"
Follow the onscreen instructions.
Return to the AdobeHelp payload folder.
Double-click the file "AdobeHelp.air".
Follow the onscreen instructions.
If everything installs successfully, run the Creative Suite 5 product installer again.
If any errors occur, search the Adobe Knowledgebase for solutions.
解決二：偏方版1
解除安裝以前安裝的Adobe，並把相關的安裝目錄刪除乾淨，再安裝
解決三：偏方版2
直接刪除 C:\Program Files\Common Files\Adobe 目錄
如遇不能刪除，請使用第三方刪除軟體（如360 檔案粉碎等等）刪除之即可
[注意事項：解除安裝在某些電腦中完全不管用的情況下！或者就算管用也無法安裝正式版本的時候，最強大的解決方案！用Everything（不解釋了吧？強大的搜尋小工具！）找到目錄和檔案，全部刪除！清理登錄檔，重啟計算機！重新安裝！完美解決！！]
說到這裡，大家的問題，我想也都解決了！那麼好，我們來探尋一下，究竟這些軟體都怎麼啦？為什麼會這樣？是怎麼樣的？！
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s), 4 warning(s)
WARNING: DS013: Payload {7E5AA19B-0B85-4f44-BA26-728851489200} Adobe Flash Player 10 ActiveX 10.1.52.14 is already installed and the session payload {5EE868D6-7B6B-49ee-AF60-09B1358AFFD7} Adobe Flash Player 10 ActiveX 10.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {40F95A03-885A-45fb-9A14-486BEFEDDF34} Adobe Flash Player 10 Plugin 10.1.52.14 is already installed and the session payload {FB7F30B6-BFBF-4d2c-9F61-B5533659ACBE} Adobe Flash Player 10 Plugin 10.0.0.0 has no upgrade/conflict relationship with it.
ERROR: DS013: Verifying payload integrity : Failed with code 1
WARNING: DW016: NOTE: Cannot set action to the payload {3423F36D-004F-4DFC-8BCE-07A20B8DFBDE} Suite Shared Configuration CS5 2.0.0.0 as it is already upgraded by the payload {6B485102-4593-43F6-BA45-F14D690B0C64} Suite Shared Configuration CS5 2.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {3423F36D-004F-4DFC-8BCE-07A20B8DFBDE} Suite Shared Configuration CS5 2.0.0.0 as it is already upgraded by the payload {6B485102-4593-43F6-BA45-F14D690B0C64} Suite Shared Configuration CS5 2.0.0.0
ERROR: DW013: Unable to get root from inChildPath
-------------------------------------------------------------------------------------
問題根源，是因為在安裝時，Adobe掃描計算機時，發現計算機已經安裝了相關產品，故不允許再安裝！才導致錯誤發生！
1. Restart your computer in a minimized state before running the installer.（重啟系統）
For instructions, see the following documents:
Start Windows in Diagnostic mode (Windows XP) (kb404860)
Restart Windows in a modified mode (Windows 7 and Windows Vista) (kb404913)
Start the system in Safe Boot mode (Mac OS X) (kb404936)
2. Repair the Microsoft Windows Installer (Windows)（修復系統漏洞）
Repair the Windows Installer.Windows XP/Vista
Download and install the newest Microsoft Windows Installer Redistributable pack.
Windows 7
Choose Start > All Programs > Accessories.
Right-click Command Prompt and choose Run As Administrator.
In the Command Prompt window, type sfc /SCANNOW and press Enter.
When the system scan completes, type msiexec /unreg in the Command Prompt window, and press Enter.
Type msiexec /regserver into the Command Prompt window, and press Enter.
Proceed with the Creative Suite 5 or CS5.5 product installation.
3. Preinstall Adobe AIR and the AdobeHelp Payload（解除安裝之前的AIR和Payload）
Uninstall any copies of AIR.
Windows XP
Choose Start > Control Panel.
Double-click Add Or Remove Programs.
Select Adobe AIR and click Uninstall.
Windows Vista
Choose Start > Control Panel.
Double-click Programs And Features.
Select Adobe AIR and click Uninstall.
Mac OS X
Drag the AIR application to the Trash.
Navigate to the AdobeHelp payload folder. For example:Windows: D:\Adobe Master Collection CS5\Adobe CS5\payloads\AdobeHelpMac OS: /Volumes/Adobe Master Collection/Adobe CS5/payloads/AdobeHelp
Double-click the AIR installer:Windows: "AIRInstallerRunner.exe" Mac OS: "Adobe AIR Installer.app"
Follow the onscreen instructions.
Return to the AdobeHelp payload folder.
Double-click the file "AdobeHelp.air".
Follow the onscreen instructions.
If everything installs successfully, run the Creative Suite 5 product installer again.
If any errors occur, search the Adobe Knowledgebase for solutions.
解決二：偏方版1
解除安裝以前安裝的Adobe，並把相關的安裝目錄刪除乾淨，再安裝
解決三：偏方版2
直接刪除 C:\Program Files\Common Files\Adobe 目錄
如遇不能刪除，請使用第三方刪除軟體（如360 檔案粉碎等等）刪除之即可
[注意事項：解除安裝在某些電腦中完全不管用的情況下！或者就算管用也無法安裝正式版本的時候，最強大的解決方案！用Everything（不解釋了吧？強大的搜尋小工具！）找到目錄和檔案，全部刪除！清理登錄檔，重啟計算機！重新安裝！完美解決！！]
說到這裡，大家的問題，我想也都解決了！那麼好，我們來探尋一下，究竟這些軟體都怎麼啦？為什麼會這樣？是怎麼樣的？！
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s), 4 warning(s)
WARNING: DS013: Payload {7E5AA19B-0B85-4f44-BA26-728851489200} Adobe Flash Player 10 ActiveX 10.1.52.14 is already installed and the session payload {5EE868D6-7B6B-49ee-AF60-09B1358AFFD7} Adobe Flash Player 10 ActiveX 10.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {40F95A03-885A-45fb-9A14-486BEFEDDF34} Adobe Flash Player 10 Plugin 10.1.52.14 is already installed and the session payload {FB7F30B6-BFBF-4d2c-9F61-B5533659ACBE} Adobe Flash Player 10 Plugin 10.0.0.0 has no upgrade/conflict relationship with it.
ERROR: DS013: Verifying payload integrity : Failed with code 1
WARNING: DW016: NOTE: Cannot set action to the payload {3423F36D-004F-4DFC-8BCE-07A20B8DFBDE} Suite Shared Configuration CS5 2.0.0.0 as it is already upgraded by the payload {6B485102-4593-43F6-BA45-F14D690B0C64} Suite Shared Configuration CS5 2.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {3423F36D-004F-4DFC-8BCE-07A20B8DFBDE} Suite Shared Configuration CS5 2.0.0.0 as it is already upgraded by the payload {6B485102-4593-43F6-BA45-F14D690B0C64} Suite Shared Configuration CS5 2.0.0.0
ERROR: DW013: Unable to get root from inChildPath
-------------------------------------------------------------------------------------
問題根源，是因為在安裝時，Adobe掃描計算機時，發現計算機已經安裝了相關產品，故不允許再安裝！才導致錯誤發生！