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I’ve been both the designer and the client: I hate both sides

I have this horrible condition called multipotentiality. That’s Emilie Wapnick’s way of describing polymaths or generalists. Basically, I know a little about a lot of different things (Jack-of-all-trades, anyone?). Or you could also call it “I-can’t-stick-to-one-hobby/career-whatsoever”. There’s so much more to say about this, but I’ll leave it for another time.

One of the many things I know something about is graphic design. I’m not a professional, I studied it in school and learnt there (and by myself) how to use the most popular design programmes just enough to save my life — and do the type of work that I like. I say I’m not a professional because I didn’t follow the route to seriously work as a Graphic Designer and I’m not in the loop with current trends and best practices. I don’t regret studying it because I love the fact I have the skill if I need it, or if I simply feel the creative need to open Illustrator. The problem comes when I have to use this skill for someone else.

For example, I have two friends that, even if I’m not actually a Graphic Designer, regularly come to me when they need something for their business. For most of these jobs as a designer, I tend to have homicidal thoughts — in case you were wondering — but that has a lot to do with the rule that you shouldn’t work for friends

. They just won’t hire a real one, because I’m too nice — even when their request is absurd and doesn’t respect the job of a designer like any other job, I just grin and bear it. Because they’re friends. Because they’re young and broke (and they buy me with tons of ice cream — damn my sweet tooth!). And this is wrong. Yes, I’m the worst — I apologise to all the designers out there for not fighting this battle.

Then I have a day job which has nothing to do with design, but which happens to benefit SO much by the fact that I have the skill. Hiring a real designer is expensive, but if you have employees that can at least do the easy jobs — well, that is saving a lot of money (this reminds me that I should be paid more for my skills, but anyway…). I’m the client when my company is commissioning for a bigger project and, despite knowing the other side, I want the job done quick. And I don’t agree with the pricing because: “I could have done it!” (disgusting words I’m ashamed to admit I’ve said). And again, this is wrong. Sadly, I am an annoying client. I’m just the worst at this too, and apologise again to all the designers who work hard for their clients.

Designers know what they’re doing and, usually, have great ideas or know what would work best for the client. In order to do the best job, they need time, they need a proper brief and they need the client to collaborate. The reality is, especially within small companies (e.g. my friends or the organisation I work for), that the client realises they need a job at the last minute and wants to spend as little as possible. Also, they still expect you to read their mind — never ever forget that.

I am so guilty of complaining about both clients and designers depending on where I’m standing, but I can’t help it. I hate them both. I’m sorry — but at least… I’m honest?