Cogito: Intelligent social media monitoring software

More than just listening, through a cognitive ability to understand the unique aspects of social language, including slang, jargon, acronyms, abbreviations, the Cogito semantic technology provides social media monitoring that helps you hear and understand the voices

In turn, identifying trends and customer preferences and monitoring for early signals of what’s working and what isn’t made possible with Expert System’s social media monitoring solutions can be used to fuel a variety of business functions, from market intelligence, to product development, competitive research and customer service.

Extended Sentiment Analysis provides information regarding positive and/or negative sentiment relative to content, as well as the relevant concepts and entities such as brands, products, people, places and organizations.