Planhat Customer Success Integration · Segment
How Planhat works
Planhat is a customer success tool for your support and account management teams. It presents your customer data in a way that is geared toward these teams. This means that all the relevant information about all your customers and accounts needs to be recorded in Planhat in order to make the most of it. Populating customer profiles and recording what those people are doing on your site or in your app means sending that data to the Planhat API direclty. Planhat only offers a Javascript library and HTTP API for collecting customer data from your site or app, with no mobile SDKs or language-specific server-side libraries.
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